| EMPLOYEE (s) | EMAIL | GROUP (s) | DESCRIPTION |
| Ellie Taylor | ar@escaladesports.com | CASH POSTER'S / WRITE OFF'S | this group will receive emails regarding write offs, approved deductions and pre-payment forms |
| Jeff Alvey | customers should still send their remit advice to this email |
| Lori Scales | archeryar@escaladesports.com | ARCHERY COORDINATOR | this group will address any archery emails or issues |
|
| Heather Bugg | billiardsar@escaladesports.com | BILLIARDS COORDINATOR | this group will address any billiard emails or issues |
|
| Lisa Root | accountsar@escaladesports.com | TOP ACCOUNTS COORDINATOR | this group will address any emails or issues with our top accounts – Amazon, Walmart, DSG, Academy, etc and for now Victory Tailgate |
|
| Cassady Hibner | sportsar@escaladesports.com | SPORTS COORDINATOR | this group will address any emails or issues that are NOT archery, billiards, top accounts or Victory Tailgate |
|
| Kirsten Hayden | arsupport@escaladesports.com | CHARGE CARD PROCESSING | this group will take credit card payments (please use the credit card form template to ensure ALL necessary information is provided) |
| this group also helps complete credit reference requests and set up charge card accounts |
| Jennifer Garverick | returnsar@escaladesports.com | RA ADMIN | this group will take care of issuing refunds for RA’s and moving RA’s to open |
| REFUNDS | refunds on charge cards processed within the AS400 |
| Kirsten Hayden | invoicing@escaladesports.com | INVOICING | this group handles invoicing orders every morning |
| Jennifer Garverick |
| Lisa Martin | creditmanager@escaladesports.com | CUSTOMER SET UP | sets up net term customers, adjusts limits, updates customer information |
| ORDER RELEASE | releases orders that haven’t been released |
| CREDIT MANAGER | use this group for general questions and FYI's |
