- If your board has an adapter, try disconnecting the AC Adapter from the board and wall and waiting a few minutes before plugging back in. If your board has batteries, please remove batteries and replace with new batteries.
- Please check to be sure there are no buttons/segments that are stuck - there may be dart tips/pieces or debris that may be stuck in the holes of the board. If a segment is stuck, sometimes the text window will display a message just like “Error=03” indicating which segment is stuck. For example:
-03 : single 3 segment
=03 : double 3 segment
≡03 : triple 3 segment.
=03 : double 3 segment
≡03 : triple 3 segment.
- This is usually caused by a broken tip. A long tip that sticks out from the segment surface may be pulled out with pliers. A short tip that is broken off flush with the segment surface can be pushed through the hole into the device without damaging the electronics in the dart-head. Push the tip with an object that is smaller in diameter than the tip
If this does not correct the issue and you believe this to be a warranty claim, please complete the Contact Us Form at https://www.escaladesports.com/pages/customer-care
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